Why Your Games Keep Crashing: 10 Reasons and How to Fix Them

When you buy a new game, you expect it to simply work. In most cases that’s what happens. But sometimes, games crash. Sometimes it’s a fault with the game itself, while other times it’s due to inadequate hardware or a slow internet connection.

Working out why your favorite game (such as Minecraft) is crashing can be tricky. So, read on to find out why your games keep crashing and how to fix them.

Why Does Your Favorite Game Keep Crashing?

If you’re not sure what is causing your game to crash, you can take advantage of the Windows Event Viewer tool to keep a log on what is happening to your PC when the game crashes. This can be used for diagnostic purposes.

It is also worth running demo versions of games before installing the full version, just to ensure that the title will play correctly on your PC.

If games like Minecraft, Apex Legends, or Call of Duty: Warzone keep crashing, here are 10 reasons why that may be happening…

  1. Your computer’s spec is too low
  2. You overclocked too high
  3. The game’s settings are wrong
  4. Your graphic card requires too much power
  5. You need to upgrade your operating system
  6. You need to upgrade device drivers
  7. Your network isn’t fast enough
  8. Digital Rights Management is causing problems
  9. Games are running in the wrong mode
  10. You’re running too many browser tabs

Let’s explore each of these solutions in more detail.

1. Your Hardware Specs Are Too Low

It might seem obvious, but people still omit to compare their system spec with a game’s minimum requirements. You wouldn’t buy diesel for a petrol-powered car, would you? So why buy a video game without checking that it will work?

When buying games online from Steam and similar services, you can check the system requirements by reading the game’s description. Buying from a video game store? On the back of a video game box you’ll find the minimum and recommended system requirements.

If your PC meets these before installing and running the game everything should be fine. Otherwise you’ll probably experience problems with the title.

Wikipedia is also a great source of video game system specs, while the publisher’s website will provide the same information. Settle doubts or questions by checking the game’s support or fan forums for help.

Without suitable hardware, you’ll need to upgrade your PC before you can play the game. This can mean anything from buying a new gaming PC to adding extra storage space to your computer.

2. You Overclocked Too Far

Overclocking could be why your games keep crashing

Many gamers overclock their systems, pushing the CPU to a faster speed to gain performance benefits. When coupled with good ventilation and cooling, CPU overclocking can reap great results.

However, it isn’t a perfect method of increasing performance. Games can still crash.

Troubleshooting an overclocked system means resetting your processor (and GPU, if appropriate) to default settings. If this doesn’t fix the issue then there is every chance it’s related to something else.

3. Get the Game’s Settings Right

Most games, especially those with high system requirements, have a dedicated video settings screen. Designed to help you get the most out of your game, it’s common these days for games to boot with a configuration designed for your system hardware.

However, that doesn’t always work out, resulting in games crashing. It could be anything, from top end graphical experiences like MotoGP 20 to Minecraft crashing mid-game.

In some cases, your entire PC might crash, rebooting all by itself.

Avoid these problems by opening the video configuration screen for your troublesome game and lowering the settings. Switch every option down a single step, then try playing again. Repeat until you hit the right mix of performance and graphics.

Admittedly, this solution isn’t perfect. If the graphics aren’t up to scratch, it’s time to consider buying a new graphics card for your PC.

4. Your Graphics Card Is Too Powerful

Get a new GPU to fix games crashing

One common reason for games crashing is a problem with the power supply unit (PSU). This is commonly linked to the graphics adapter demanding more power than is available.

There is one simple way to resolve this. Upgrade to the best PSU capable of providing enough power to play the game.

Before swapping out the PSU, however, check that the graphics card and PC interior is clean and free from dust. A build-up can increase the temperature inside a PC and put additional load on the CPU and video card. Greater load means a higher temperature. If the build-up of dust is considerable and the fans are not sufficient for cooling, disaster will strike.

5. Your Operating System Isn’t Good Enough

Also listed in your game’s system specification is the correct operating system and version required to run the title.

Most games will run on Windows 8.1, Mac OS X 10.4 (Mojave), and Ubuntu 18.04 LTS and later. While this isn’t necessarily true across the board (some titles are still limited to Windows), it’s a good guide. Similarly, most AAA games are designed for 64-bit systems.

Naturally, the issues of operating systems and hardware are closely linked. Older hardware running Windows XP is unlikely to be suitable for running the most up-to-date video games.

6. It’s Time to Update EVERYTHING

Update video drivers to stop games crashing all the time

Upgrading hardware is expensive. Before you try this, update software and drivers instead.

Games can crash for reasons beyond (but not unrelated to) unsuitable hardware and operating systems. Video drivers, for instance, should be up to date, as should the game itself.

  • To update your video drivers, you should visit the manufacturer’s website and download the latest version of the driver. The installation may require you to restart your computer.
  • You should also look for any patches and updates for the game in question. These will be available from the publisher’s website and should be installed and applied before running. Some games will automatically check for updates and install them before they load.
  • Update your operating system to download any driver updates for devices such as network cards.
  • Download the latest graphic drivers and updates for your graphics card.

7. Network Issues Are to Blame

With online gaming, crashes can occur when network problems cause delay the game client being updated by the remote server.

Avoid this being an issue by making sure that your network speed is suitable for playing the game. You should also check your router and disable other internet applications to ensure that only the game receives data.

Avoid Wi-Fi where possible with online games. Instead, connect your PC to the router over Ethernet. If this isn’t possible due to architectural limitations, buy one of the best powerline adaptors.

8. Snagged By Digital Rights Management

Incredibly, digital rights management can cause performance issues.

In some cases, network issues can contribute to DRM hitting a game’s performance. Usually, though, the DRM client or the status of the remote server will be causing your game to crash.

If an offline play option is available here you should take it. This will prevent the DRM from checking with the remote server for suspicious activity in the game or account. Otherwise, you’ll be left with no choice but to uninstall the game.

9. You’re Running Games in the Wrong Mode

It makes sense to ensure that no other software is running while gaming. You might need voice chat software like Discord; beyond that your PC resources should be focused on running the game.

This is a rule that applies across operating systems, from Windows, macOS, and Linux, to iOS and Android. Close all other software before launching the game you want to play.

With Windows you have an additional advantage: Games Mode. This is a state that you can switch into that reduces and limits other activity. Notifications are silenced; everything is focused on the game. Open Settings (hold Win + I) then Gaming > Game Mode. Click the toggle to enable the feature.

Enable Windows Game Mode to avoid games crashing

Does this sound too good to be true? Well, it’s certainly worth trying. We tested the Windows 10 Game Mode to see if it works.

10. You’ve Left Your Browser Running With 20 Tabs Open

Shutting down other apps when gaming applies to your browser, too. You might get away with a single browser tab—anything more, however, isn’t worth risking.

So, close the endless Reddit pages, Facebook fan pages, and Twitter feed for your favorite games. If you need to access them, do so on your mobile.

Let your PC do the work you expect from it, giving you an awesome gaming experience.

Get Your Games Working Again!

By now you should know what the problem is. You have everything you need to ensure your games will stop crashing. So have fun gaming!

Are you finding that you can’t play top rated games because your hardware isn’t up to scratch? Then try one of the best cloud gaming services and stream AAA games to your computer without upgrading.

Read the full article: Why Your Games Keep Crashing: 10 Reasons and How to Fix Them


8 Most Common Internet Explorer Issues (And Easy Ways to Fix Them)

After being the subject of jokes and hated for years, Internet Explorer has largely moved into obscurity now. Microsoft still includes Internet Explorer 11 (the final version) with Windows 10, but it’s more for compatibility reasons than anything else.

However, you might sometimes find yourself in situations where you have to use Internet Explorer. Let’s look at quick fixes for common Internet Explorer issues so your time with the aging browser isn’t a hassle.

1. Internet Explorer Is Not in Active Development

Before we address specific Internet Explorer problems and fixes, we have to cover the obvious. While Microsoft maintains it on supported versions of Windows, Internet Explorer is an old browser that the company no longer actively develops. Due to a lack of modern features and an aging configuration, Internet Explorer 11 is increasingly insufficient for today’s web.

Because of this, we don’t recommend that you use Internet Explorer unless you absolutely have to. It’s mainly included with Windows 10 as a backward compatibility tool, as many internal business websites require Internet Explorer to work properly. Unless you come across such a site, you’ll be much better off using Chrome, Firefox, Opera, Microsoft’s revamped Edge, or even an open source browser.

Below, we’ll cover a few common problems with Internet Explorer. If you can’t solve any of them easily, don’t waste your time—just use something else.

2. Basic Internet Explorer Troubleshooting: Updates Not Installed

IE 11 About Page

As mentioned, Internet Explorer doesn’t receive updates often. However, on the off chance that Microsoft fixed a known problem with Internet Explorer recently, you should check for updates before you start more focused troubleshooting.

On Windows 10, the browser receives updates through Windows Update, since it’s a component of the OS. Head to Settings > Update & Security > Windows Update to check for the latest updates, and apply any that appear here.

3. Can’t Find Internet Explorer

Internet Explorer comes with Windows 10 by default. To open it, just search for Internet Explorer on the Start menu. If it doesn’t appear there, press Win + R to open the Run box and type iexplore.exe.

Should you see an error message or have Internet Explorer fail to load, it’s likely that you (or another administrator on your computer) disabled it. Perhaps they didn’t want anyone using the old browser unnecessarily.

To activate Internet Explorer again, type Windows features into the Start menu and select Turn Windows features on or off. In the list that appears, scroll down and check Internet Explorer 11 if it’s not already. Click OK, wait for the process to complete, then restart your PC. It should then be available.

Enable IE 11

4. Error 404 in Internet Explorer

Error 404 means that the page you’re trying to visit doesn’t exist. Usually, this happens because you mistyped a URL or clicked on a link that leads to a dead page; it’s rarely a problem with IE.

When this happens, press F5 to refresh the page and make sure it’s not a temporary issue. If you manually typed the URL, double-check to confirm you didn’t make any mistakes. After checking those, try searching for the page using Google.

If it doesn’t appear from searching, chances are that the page no longer exists. Try accessing it from another browser, or a different device like your phone. If that works, try clearing your browser cache in IE.

5. Internet Explorer Crashes, Freezes, or Hangs

A lot of Internet Explorer troubleshooting revolves around poor performance. To address these problems, you should first run the Internet Explorer Performance troubleshooter.

To access this, search for control panel in the Start menu to open it. If you see Category in the top-right, click this to change it to Small icons. Next, select Troubleshooting, followed by View all at the top-left.

In the resulting menu, double-click on Internet Explorer Performance. Before you start, click the Advanced link and choose Run as administrator for best results.

Internet Explorer Performance Troubleshooter

Once the troubleshooter completes, it shows you any completed actions that it took. Hopefully, these will resolve your Internet Explorer problem.

Toggling hardware acceleration can also help with these issues. This option uses your PC’s graphics card (instead of the CPU) to handle graphics-extensive tasks, such as streaming video. Most of the time it’s better to keep it enabled, but you can try toggling it to see if it makes a difference.

To change this, click the gear icon at the top-right of Internet Explorer (which represents the Tools menu), followed by Internet options. Select the Advanced tab at the top, then check the box for Use software rendering instead of GPU rendering. Click OK, then you’ll need to restart your PC for the change to take effect.

Internet Explorer Use Software Rendering

Further Performance Troubleshooting

Browser add-ons can often interfere with performance. Click the gear icon and choose Manage add-ons to review the ones you have enabled and try turning off any that you don’t need. As another troubleshooting step, you can also run Internet Explorer without any add-ons and see if that improves anything.

To do this, close all Internet Explorer windows first. Then press Win + R to open the Run dialog, enter iexplore.exe -extoff, and hit Enter. See if IE performs better with no extensions running.

Internet Explorer No Add Ons

If all else fails, you should try a complete reset of Internet Explorer. This sets everything back to its default state so you can start from a clean slate. Before proceeding, we recommend saving anything you want to keep from Internet Explorer, such as backing up your bookmarks.

To reset IE, go to Tools > Internet options > Advanced and click the Reset button at the bottom. You’ll see a warning letting you know what this process will do. It resets all your settings, but won’t remove personal content like your homepage, history, and saved form data.

Check the Delete personal settings box if you want to erase this content as well.

After you click Reset, you’ll need to restart your computer for the changes to take effect.

6. Internet Explorer Display Issues

If a website doesn’t look like you expect, such as appearing blank, images not displaying, broken or jumbled text, or misplaced menus, there could be some compatibility issues between IE and the website.

This can often occur due to Compatibility View, a feature designed to help display websites built for ancient versions of IE. To check, click Compatibility View settings from the Tools menu. The current website will show in the Add this website box; click Add to display it using Compatibility View.

On the flip side, if the site looks wrong and it’s on the Compatibility View list, click it and choose Remove. You should never need to use Compatibility View Unless a website was specifically built for IE 8 or older, which is rare these days.

IE Compatibility View

Internet Explorer’s Tracking Protection feature, which reduces website tracking for your privacy, can also interfere with content. To turn off Tracking Protection, select Manage add-ons from the Tools menu. Choose Tracking Protection from the left sidebar, then right-click on each item in the list and choose Disable.

IE Tracking protection

You can also try clearing your browser cache, as mentioned in section #4 above. Head to Tools > Internet options > General and click Delete under Browsing history.

Display issues can also be caused by hardware acceleration, as mentioned above. Try toggling that setting if you haven’t already.

7. Videos Won’t Play in Internet Explorer

If you can’t get a video to play in IE, try using another browser. Most video uses HTML5 these days, which works in every modern browser. When a specific video won’t play, it probably relies on a feature that IE lacks.

If you really need to watch it in IE, check your add-ons to check for conflicts, as described above.

8. Can’t See Any Pictures in Internet Explorer

You can try all the previously mentioned solutions for this problem, such as Compatibility View, turning off Tracking Protection, and clearing temporary internet files. However, there’s actually a setting that disables all pictures in Internet Explorer. It’s a simple fix if you’ve run into this issue.

Browse to Tools > Internet options > Advanced. Scroll down to the Multimedia header and make sure that Show pictures is checked.

IE Show Pictures

If this is checked, you may want to reset Internet Explorer’s security settings. While in Internet options, click the Security tab and you’ll see several “zones” at the top (most sites fall into the Internet zone). Simply click Reset all zones to default level and restart your PC to put everything back to normal.

Should this all fail, reset IE to its default settings as explained above.

IE Is Old, So Issues Aren’t Surprising

Now you know how to respond when Internet Explorer isn’t working properly. Hopefully, you almost never have to use it and thus don’t run into many problems. Again, since the browser is far from modern, these problems can definitely occur. We urge you to use another browser when at all possible.

In case you’re stuck with IE for a while longer, check out our Internet Explorer FAQ for more help.

Read the full article: 8 Most Common Internet Explorer Issues (And Easy Ways to Fix Them)


How to Find Your IP Address on Windows 10

Simply put, you can think of your computer’s IP address as a virtual residential address—one that can be changed if necessary. In real terms, an IP address serves two primary purposes: network interface identification and location addressing.

For example, maybe you need to know your computer’s IP address because you’re having internet connectivity issues or you’re trying to set up a home theater app like Plex.

There are two ways to see your IP address on Windows. You can either use the Settings app or go poking around in the Command Prompt. Keep reading to find out how to find your IP address on Windows.

Find Your IP Address Using the Settings App

ip address windows 10

The easiest way to find your IP address on Windows 10 involves firing up the Settings app:

  1. Go to Start > Settings.
  2. Click on Network and internet.
  3. In the left-hand panel, choose either Wi-Fi or Ethernet, depending on what type of connection you use.
  4. Click on your network or connection name.
  5. Scroll down to Properties.
  6. Find the IPv4 address listing.
  7. The number you see is your IP address.

How to Check Your IP Address Using Command Prompt

ip address via the command prompt in windows 10

If you want to know how to find the IP address on Windows 10 using Command Prompt, follow these instructions instead:

  1. Click on the Start Menu.
  2. Type cmd and click on Command Prompt.
  3. Type ipconfig and press Enter.
  4. Locate either Autoconfiguration IPv4 Address (Ethernet) or IPv4 Address (Wi-Fi).
  5. The number you see is your IP address.

Which method do you prefer? You can let us know in the comments section below. And to learn more about IP addresses, check our article on how to find the IP address of your printer.

Read the full article: How to Find Your IP Address on Windows 10


How to Uninstall and Remove Google Drive From Your PC or Mac

Need to uninstall Google Drive from your computer? Perhaps you don’t want to use Google Drive anymore or need to reinstall it to fix a problem.

Don’t worry! We’ll show you how to remove Google Drive from your Windows PC or Mac. In case you don’t need this nuclear option, we’ll also cover disconnecting and pausing Google Drive.

How to Disconnect Google Drive From Your Computer

Before you delete Google Drive from your computer, you should disconnect your system from your account. This is also a useful step if you don’t want to fully remove Google Drive yet.

To disconnect Google Drive, you’ll need to click the Backup and Sync from Google icon. It looks like a cloud with an upward-facing arrow.

On Windows, you’ll find this in the System Tray at the bottom-right of your screen; you may need to click the arrow to show all icons. On a Mac, you’ll see the same icon in your menu bar at the top of the screen. Once the Google Drive panel opens, hit the three-dot Menu button and choose Preferences.

Google Drive Backup Sync Menu

In Google Drive’s preferences panel, switch to the Google Drive tab on the left. Uncheck Sync My Drive to this computer to stop syncing everything. You can also check Sync only these folders to pick and choose certain directories to sync.

Google Drive Stop Syncing

If you do this, you can always come back into this settings panel to start syncing again or make changes to what syncs. Anything that’s not set up to sync will stay on your computer and you can access it, but changes you make won’t replicate to the cloud. Your local folders also won’t update when you make changes elsewhere.

To completely disconnect your Google Drive account from your current computer, go to the Settings tab.

Click Disconnect Account to sign out of Google Drive on this machine—just one of the important Google Drive settings you should know about.

Google Drive Disconnect

After you do this, the Google Drive app won’t do anything until you sign in again. You’ll still have access to the files in your Drive folder, but they won’t sync with the cloud.

How to Uninstall Google Drive

Decided you don’t want Google Drive or need to reinstall the software? Here’s how to delete Google Drive on your machine.

Note that removing the Google Drive app prevents your files from syncing, but it doesn’t delete your existing files. You can delete or move them as needed after uninstalling, which won’t affect the copies in the cloud.

Uninstall Google Drive on Windows 10

To remove Google Drive from Windows, you’ll just need to uninstall it like any other program. Open Settings (using the Win + I shortcut if you like) and browse to Apps > Apps & features.

Use the search box or scroll down to find Backup and Sync from Google, which is the new name for the Google Drive app.

Click Uninstall and walk through the steps to remove it from your computer. Once this is done, you’ll need to reinstall the app if you want to start syncing files to this computer again. Your Google Drive folder will stick around, but it’s cut off from your account.

Windows Uninstall Google Drive

Uninstall Google Drive on macOS

The process to remove Google Drive from your Mac is just like uninstalling any other macOS app. Open Finder and navigate to the Applications folder. If you don’t see it on the left sidebar, it’s also available under the Go menu or by using the shortcut Shift + Cmd + A.

Inside Applications, find the Backup and Sync from Google app and drag it to the Trash on your Dock. This deletes the app from your system.

Move App to Trash

How to Pause Google Drive

If you just want to stop Google Drive from syncing for a short time, you don’t need to disconnect or uninstall it. Both the Windows and Mac apps let you pause Google Drive if needed.

To do this, click the Backup and Sync icon again, as described above. In the three-dot Menu at the top-right of this panel, select the Pause option. This will stop Google Drive from uploading and downloading until you repeat the steps and choose Resume. Once you resume, it will sync all the changes made while it was paused.

Google Drive Pause Sync

You can also stop Google Drive from syncing by choosing Quit Backup and Sync from this menu. This closes the software, so it won’t sync until you start it again.

Controlling Google Drive

Now you know how to remove Google Drive from your computer, as well as disconnecting it. In general, you should only uninstall the app for troubleshooting or if you’re sure you don’t want to use it anymore. Disconnecting is sufficient if you want to make changes to the local files without changing what’s in your Drive.

If Google Drive isn’t enough for you, check out the most affordable cloud storage options.

Read the full article: How to Uninstall and Remove Google Drive From Your PC or Mac


Is FaceTime Not Working? 15 Potential Fixes to Try

When FaceTime works, it’s marvelous: you can video call your friends and family with perfect clarity. But when FaceTime isn’t working, there are so many potential problems that it’s difficult to know how to fix it.

We’ve pulled together all the best ways to fix FaceTime on your iPhone, iPad, or Mac. Start at the top with the most likely solution, then work your way through the list to get FaceTime working again.

We even have specific fixes for when Group FaceTime isn’t working, so keep an eye out if that’s your problem.

1. Restart Your iPhone, iPad, or Mac

One of the best troubleshooting tips for any app is to restart your device; this advice is the same for when FaceTime isn’t working. It’s best to close all your apps first to make sure you don’t lose any unsaved progress and to ensure they start fresh after restarting.

If your device doesn’t respond, find out how to force restart an iPhone or force restart a Mac instead.

2. Find Out If FaceTime Is Down for Everyone

Apple System Status website showing all green lights

Apple services sometimes experience technical issues, which means FaceTime won’t connect for anyone. When this happens, there’s nothing you can do but wait for Apple to find a solution.

Take a look at the current status of every Apple service on the Apple System Status website. This page also alerts you of scheduled FaceTime downtime.

3. Confirm If FaceTime Works in Your Country

Unfortunately, FaceTime isn’t available worldwide—although it certainly comes close. It also isn’t available with every single cell carrier.

Take a look at Apple’s carrier support page to find out if FaceTime is supposed to work in your country with your cell carrier. If FaceTime isn’t available where you live, you might be able to bypass these limitations by using a VPN on your iPhone.

4. Test the Internet Connection on Your Device

Unlike regular phone calls, FaceTime connects to other people over the internet. If FaceTime won’t connect, load a fresh webpage on your device to test the internet connection.

FaceTime works best over Wi-Fi, but you can also use it with your cellular data on an iPhone or iPad. To use FaceTime without Wi-Fi, go to Settings > Cellular and turn on the FaceTime slider to let it use cellular data.

FaceTime option in Cellular Data settings

5. Make Sure You Use the Right Contact Details

On your iPhone, you can check your own FaceTime contact details by going to Settings > FaceTime > You Can Be Reached By FaceTime At. Ask the person you’re calling to do the same to make sure you have the right details for them.

To check these details on a Mac, open the FaceTime app and go to FaceTime > Preferences from the menu bar. Find your contact details in the middle of Preferences.

6. Confirm That Your Device Works With Group FaceTime

You might not be able to get Group FaceTime chats to work if your device is too old. This could be the case even if one-to-one FaceTime conversations are okay.

For Group FaceTime chats, everyone needs one of the following devices running at least iOS 12.1.4:

  • iPhone 6S or later
  • iPad Pro, iPad Air 2, iPad mini 4, iPad (5th generation), or later
  • iPod touch (7th generation)
  • Any Mac running macOS Mojave 10.14.3 or later

7. Limit the People in Your Group FaceTime Chat

Group FaceTime chat on Mac

FaceTime lets you start a group chat with up to 32 people at a time. But having that many people makes it difficult to know who is causing FaceTime problems. Try starting a one-to-one chat, then add extra people one at a time to find out when the problems start.

If FaceTime won’t connect to anyone at all, there must be an issue with your device or internet connection. However, if FaceTime won’t connect with one person in particular, the problem probably lies at their end.

8. Update the Software on Your Device

FaceTime might run into issues if you aren’t running the latest software on your iPhone, iPad, or Mac. Update your device to the latest OS release to fix this issue. Also, make sure the person you’re trying to FaceTime updates their device as well.

On an iPhone or iPad, go to Settings > General > Software Update.

On a Mac, go to System Preferences > Software Update.

9. Set the Date and Time Automatically

Date & Time Settings with Set Automatically option in settings

Apple suggests that you set the date and time automatically if FaceTime keeps failing on your iPhone, iPad, or Mac. Most of us do this anyway, but you should make sure it’s enabled in the settings on your device.

On an iPhone or iPad, go to Settings > General > Date & Time and make sure Set Automatically is turned on.

On a Mac, go to System Preferences > Date & Time. Tick the box to Set date and time automatically and select your time zone.

10. Temporarily Disable FaceTime in Your Settings

You can turn FaceTime off and on from the FaceTime settings on your iPhone, iPad, or Mac. You might need to sign into your Apple ID account when you turn it on again.

On an iPhone or iPad, go to Settings > FaceTime. Use the toggle at the top of the page to turn FaceTime off, then tap it again to turn it back on.

FaceTime settings on iPhone

On a Mac, open the FaceTime app and go to FaceTime > Preferences from the menu bar. Uncheck the option to Enable this account to turn FaceTime off. Then check the box to turn it back on again.

11. Sign Out of FaceTime, Then Sign In Again

If FaceTime still isn’t working on your iPhone, iPad, or Mac, sign out entirely and then sign in again. Make sure you use the correct Apple ID username and password when signing back in.

On an iPhone or iPad, go to Settings > FaceTime. Tap your Apple ID and choose to Sign Out from the popup that appears. After signing out, tap Use your Apple ID for FaceTime and sign in using your Apple ID details.

On a Mac, open the FaceTime app and go to FaceTime > Preferences from the menu bar. Click Sign Out at the top of the window, then confirm you want to Sign Out. After signing out, enter your Apple ID details in the main FaceTime window to sign in again.

12. Test the Camera and Microphone on Your Device

If people can’t see or hear you on FaceTime, there might be a problem with the camera or microphones on your device. The simplest way to test this is to open the Camera app and record a short video of yourself talking into the front-facing camera. On a Mac, use the Photo Booth app for this.

Play the video back to find out if there are any problems with the audio or video you recorded. If there are, see how to fix iPhone camera issues first. Get in touch with Apple Support to repair your camera or microphone if those tips don’t work.

13. Turn On Your Camera and Microphone in FaceTime

FaceTime controls from iPhone

If people can’t see or hear you in FaceTime, it might be because you’ve disabled your camera or microphone for that FaceTime call.

During a FaceTime call, reveal more controls by swiping up on an iPhone or iPad, or hovering your mouse over the FaceTime window on a Mac. Click the Camera and Microphone icons to turn your camera or microphone on and off during the call.

14. Disable FaceTime Content Restrictions

If the FaceTime app is completely missing from your iPhone, iPad, or Mac, you might have turned on restrictions. People usually use these settings to keep young children from accessing certain features on a device.

On an iPhone or iPad, go to Settings > Screen Time > Content & Privacy Restrictions. Go into Allowed Apps and make sure FaceTime and Camera are both turned on. If prompted, enter your Screen Time passcode, which may be different from your standard passcode.

FaceTime and Camera options in Allowed Apps settings

On a Mac, go to System Preferences > Screen Time, then select Content & Privacy from the sidebar. Go to the Apps tab and check the boxes for Camera and FaceTime. If prompted, enter your Screen Time passcode.

15. Enable Certain Ports in Your Firewall

FaceTime might keep failing if your computer firewall blocks the necessary connections. This can happen with third-party firewalls that aren’t configured to work with FaceTime. You can fix these issues without disabling your firewall by opening particular ports.

Check with whoever made your firewall to find out how to unblock particular ports. Then take a look at Apple’s firewall support page to find out which ports you need to unblock for FaceTime.

Use These FaceTime Alternatives If It Still Isn’t Working

You should be able to fix almost every FaceTime problem with the troubleshooting tips above. But if they didn’t help, and FaceTime still isn’t working, you can always use an alternative app instead.

There are plenty of video conference apps to use instead of FaceTime. Most of them are free and almost all of them work across multiple platforms. That means you can start adding Android and Windows users to your group calls as well.

Read the full article: Is FaceTime Not Working? 15 Potential Fixes to Try


Skype Video Not Working? How to Test and Troubleshoot Your Camera

Want to make a video call or join a video conferencing meeting only for Skype to not display your face? While this might be useful if you’re shy, it can be disconcerting to others—it’s also not professional.

There won’t be a video stream if there’s a problem between Skype and your webcam. If you’re struggling to get Skype video calling to work, here’s what you need to do.

Skype Video Calls Not Working? 8 Tips

If the video chat software doesn’t work, you could be missing out on vital work discussions. So, test your webcam and fix any problems before you sit down for the meet.

The following Skype video troubleshooting tips are for Windows 10, but most work with macOS, and Linux too.

  1. Configure Skype for video calls.
  2. Update the software to the latest version.
  3. Check for webcam device driver updates.
  4. Check if your webcam is disabled.
  5. Use the right version of DirectX.
  6. Check for other programs using the webcam.
  7. Could your antivirus be blocking Skype video chat?
  8. Examine the webcam for damage.

Let’s look at these suggestions in more detail and find out why your webcam is not working in Skype.

1. Configure Skype for Video Calls

Ensuring Skype is correctly configured for video calls is a smart move before you start conferencing.

With Skype open, click on the three-dot icon to open the menu and select Settings (or press Ctrl+,).

Click Audio & Video section, and you’ll see which of your camera devices is selected.

Select the right webcam for Skype

You can trace most of Skype’s problems to this screen. The problem is usually an incorrect camera selection, although it could just as easily be the webcam settings.

Start by selecting the correct camera. You’ll find the drop-down selector menu next to the Camera heading. Be sure to select the correct camera here. It will usually appear as a USB device whether it is built into your computer or not.

If Skype is configured to use the correct webcam, then you may have an issue with the webcam itself. The first thing to try is to start any software that shipped with your webcam. This can often be used to switch on your webcam and test it.

If your webcam has a hardware switch, turn it on.

Also, spend some time in the webcam software, checking the settings for any restrictions or configurations for video chat. For example, you might need to assign permission for Skype (or other apps) to access the camera.

2. Update Skype

With Skype correctly set up, it’s a smart idea to update the software. Microsoft issues regular updates for Skype, so hardware problems can be easily fixed this way.

To check your Skype version, click the three-button menu then Settings > Help & Feedback. In the right-hand pane, you will see the Skype version and year. The displayed year should be the current year. Windows users should be running Skype or later.

Skype updates automatically on Windows, but you can force an update by uninstalling Skype and downloading the latest version.

To remove, press Start and type skype. In the displayed result, expand the list and click Uninstall.

Uninstall Skype

In the Programs and Features screen, highlight Skype and select Uninstall from the menu.

It’s worth rebooting Windows once the software has been removed—you’re now ready to install Skype again.

Download: Skype for Desktop (Free)

3. Update Your Webcam Drivers

If you’re struggling to get a video chat open on Skype, start by updating your webcam drivers. You’ll need to know the current driver version first.

Check this in the device manager—right-click Start > Device Manager.

A yellow exclamation mark on the webcam indicates your issue is a resource conflict with another device. To check this, expand Cameras to see the device name.

Right-click, select Properties > Drivers, and make a note of the driver date and version.

Check webcam drivers to fix Skype

To update, click Update Driver. If there is a new version of the driver available, this will be downloaded from the Windows Update servers.

In some cases, this may not work. For external webcams (connected by USB), check the manufacturer website for the latest driver update. If there is anything new to install, download, and follow the instructions.

4. Is Your Webcam Disabled?

Once you start a video chat with your friend, make sure that the webcam is enabled. Otherwise, Skype video calling will be disabled.

You can fix this in the Device Manager. Simply identify the camera, expand, right-click on the device name, and select Enable Device.

You may need to reboot your computer for this change to take effect properly.

5. Update DirectX to Fix Skype Video Calls

On Windows, DirectX is needed to ensure seamless multimedia performance. This covers mainly visual media, particularly games and videos. If your Skype video calls aren’t working, it’s worth updating DirectX as part of your troubleshooting process.

DirectX 9.0 and above is needed for Skype video calls. Press WIN+R and type dxdiag in the Run dialog to double-check your DirectX version.

Update DirectX to fix video chat issues in Skype

If it’s too old (at the time of writing, DirectX 12 is the current version), update it.

Check our guide on how to download, install, and update DirectX on your Windows computer.

6. Check If Other Programs Are Using Your Webcam

Other applications could be using your webcam. If the light was already on before you started Skype, then some software is already using your webcam. This may cause issues with Skype capturing the same stream.

You can fix this by closing other applications, especially any other IM and internet dependent applications, and then restart Skype.

Note: This shouldn’t be the case with tools like ManyCam, which allow the use of multiple webcams on Skype. However, it is worth taking a moment to shut such tools down to rule them out.

7. Is Antivirus Software Blocking Skype Video Calls?

Is your antivirus blocking Skype?

Modern antivirus software and firewalls can manage connections for individual devices attached to your computer. This feature helps to enhance your personal privacy, but sometimes it can be frustrating. If your Skype video call isn’t working, it could be because your security software is blocking the webcam.

To check this, open your antivirus software and check the settings for privacy protection. Look for a setting that is directly related to your computer’s camera and microphone.

Check the antivirus software documentation for the correct steps to permit Skype to access your webcam.

8. Is Your Webcam Broken?

If you’ve got this far and your Skype video call still won’t work, it’s possible that your webcam is defective. That’s a signal to replace your outdated cam with a new one that is guaranteed to work.

You can check this by trying the webcam with another app. Windows 10 has a built-in camera app for webcams, so try running this. Or launch another chat application and try the video chat option there.

Need a new webcam and don’t have time to order one? Check our guide to using your Android smartphone as a PC webcam.

You Fixed Your Skype Video Calls

With Skype’s video call feature working again, you’re ready to start making calls again. Perhaps you’re having a meeting with colleagues or recording a podcast. Either way, Skype is ideal. Just make sure you take the time to prepare so you can look good on your webcam.

Not happy with Skype? There are alternatives—try one of these online video chat apps instead.

Read the full article: Skype Video Not Working? How to Test and Troubleshoot Your Camera


3 Ways to Restart or Force Shut Down Any Frozen Mac

Despite the fact that Apple builds some of the most reliable computers around, you might still suffer from a frozen Mac at times. When this happens, apps become unresponsive, the cursor turns into a spinning beach ball, and your computer fans whir at a high speed.

We’ll show you how to fix your frozen Mac with a force shutdown. Unlike a standard shutdown or restart, a force shutdown powers off your Mac without letting it save files or close down apps first. You also might hear this referred to as a hard reset, a force restart, or a force reboot.

Before You Force Shut Down Your Mac

Shut Down window from macOS

You should only use a force shutdown on your Mac as an absolute last resort. It can cause you to lose unsaved progress in open documents and might even result in corrupted files in your operating system.

It’s a particularly bad idea to force shut down your Mac during a software update, which might leave your Mac with only half an operating system installed.

If possible, try to shut down your Mac normally by going to Apple menu > Shut Down from the menu bar instead. This is much safer, but you might find your Mac takes a long time to shut down if it needs to finish updates or close down apps first.

If your Mac won’t shut down normally, use the following steps to reduce the risk of data loss before forcing your Mac to shut down.

Save Open Files

Your Mac is most likely to freeze when you’re working on a big important project. If this is the case, you don’t want to lose any unsaved progress by forcing your Mac to shut down too soon.

Try to save each of your open files by pressing Cmd + S or selecting File > Save from the menu bar.

Save option from File menu in Pages

If your Mac is frozen and you can’t save anything, take a photo of your work-in-progress on your phone so you can recreate it later. Obviously, this isn’t ideal, but it’s better than losing your work forever.

Eject External Storage

Forcing your Mac to shut down doesn’t give it a chance to safely eject external drives. Whether you use these drives for Time Machine backups or external storage, ejecting them unsafely might cause irreparable damage to their contents.

To eject your external storage safely, go to your Desktop and drag the external drive to the Trash icon in the Dock. Alternatively, open Finder and click the Eject button next to your drive in the sidebar.

Finder window showing external storage in the sidebar

Quit Every App

If your Mac won’t shut down normally, it’s probably because one of your apps has frozen and refuses to quit. You can help matters by manually closing each app yourself. There’s a chance that doing this will unfreeze your Mac so you don’t need to force it to shut down or restart after all.

Press Cmd + Q to quit your current app or click the app name in the menu bar and select Quit [App]. Cycle between your open apps using Cmd + Tab to find out which other apps are still running.

Cmd + Tab panel showing open apps

If any apps refuse to quit, press Option + Cmd + Escape to open the Force Quit window. Select the unresponsive app in this window, then click Force Quit to close it down.

After closing every app, try to shut down your Mac normally using the Apple menu. If you still can’t do that—or if you can’t close every app—then find out how to force shut down or restart your Mac below.

How to Force Shut Down or Restart Your Mac

If your Mac is frozen and completely unresponsive, the only way to fix it is using a force shutdown or force restart. The methods for how to force shut down or restart your Mac are exactly the same for a MacBook Pro, MacBook Air, iMac, or any other kind of Mac.

Here are the three different ways to do it.

1. Hold the Power Button

Every Mac has a power button. On a laptop—like a MacBook Pro or MacBook Air—you usually find it at the top-right of your keyboard or Touch Bar. It may have a power symbol or an eject symbol on it, or it may be a blank Touch ID sensor.

MacBook power button

On an iMac, you’ll find the power button behind the bottom-left corner of the screen. If you’re looking at the back of your iMac, it’s on the bottom-right.

iMac power button

To force shut down your Mac, press and hold the power button until the screen goes black. This might take 10 seconds or more; just keep holding the button. After your Mac shuts down, wait a few moments to let it cool off, then briefly press the power button again to restart it.

2. Use a Keyboard Shortcut

There are two keyboard shortcuts you can use to shut down your Mac: the first shortcut attempts to safely close apps first, while the second forces your Mac to shut down without closing anything. Because of this, it’s best to try the first shortcut first.

To safely shut down your Mac, press Control + Option + Cmd + Power. Don’t hold down the power button or you’ll force shut down your Mac; give it a brief press with the other buttons instead.

MacBook keyboard with shut down shortcut

That shortcut might not work if your Mac can’t safely close every app, in which case you need to force your Mac to shut down instead. Press Control + Cmd + Power to do so. This time you need to hold the keys for a few seconds before your Mac shuts down.

MacBook keyboard with force shut down shortcut

3. Drain the Battery

Even when your Mac is frozen, you can usually force it to shut down using one of the two methods above. Still, there are some rare situations when they don’t work either.

If that’s the case, the next best method is to remove the power supply or drain the battery. Again, it’s important to know that powering off your Mac this way is potentially damaging. You might lose unsaved data—or worse, you might create corrupt files on your hard drive.

You should only remove the power supply from your Mac as a last resort.

If you have a MacBook, a MacBook Air, or a MacBook Pro, unplug the power cable and wait for the battery to die. You might need to wait overnight for this to happen, depending on the health of your battery. But eventually your Mac will power off. When it does, charge it back up and turn it on.

MacBook charger

With older MacBooks, you can remove the battery from the bottom of the computer instead. This is a quicker way to force your MacBook to shut down.

If you have an iMac, a Mac Mini, or a Mac Pro, simply unplug the power cable from the back of the computer. Wait a few moments to let your Mac cool down, then reconnect the power cable and power it back on.

Find Out What to Do if Your Mac Won’t Turn On Again

Most of the time, your frozen Mac should boot up again normally after forcing it to shut down or restart. Any apps that weren’t working should run smoothly and you can carry on with whatever important projects you were working on.

That said, your Mac might refuse to restart if an underlying problem caused it to freeze in the first place. Potential problems range from outdated software to faulty hard drives.

Use our step-by-step guide to find out what to do if your Mac won’t boot up; you can fix most problems yourself at home. But if not, you may need to book a physical repair with an Apple store.

Read the full article: 3 Ways to Restart or Force Shut Down Any Frozen Mac


How to Close Unresponsive Chromebook Apps

Have a frozen app that’s locking up your Chromebook? If you were on Windows, you’d probably press Ctrl + Alt + Delete and use the Task Manager to close it down. But how do you close apps on your Chromebook?

Thankfully, it’s not difficult to force-close apps on your Chromebook. We’ll show you a few ways to close apps on Chrome OS that every user should know.

Force-Quit Chromebook Apps Using the Task Manager

If a browser tab or app on your Chromebook hangs for several seconds, chances are that it’s frozen. To kill that process, you’ll need to open Chrome’s built-in Task Manager.

To open the Task Manager on your Chromebook, perform the following steps:

  1. Open the Chrome browser (if it’s not already) and select the three-dot Menu in the upper-right corner. On the resulting list, choose More tools > Task manager.
    • Alternatively, you can press the Search + Escape keyboard shortcut to open it from anywhere.Chrome Open Task Manager
  2. Chrome’s Task Manager will open. This shows every process running on your Chromebook.
  3. Browse the list of processes to find the tab or app that’s stuck.
    • If you can’t find it, click the headers at the top to sort by alphabetical order, memory usage, or other factors. Frozen tabs often use more memory or CPU than normal, which can help you locate them.
  4. Once you find the problematic app, click to select it, then hit the End process button to force-quit it.

Chrome Task Manager Window

Doing this will instantly kill any Chrome tab or app that’s hanging. You’ll lose any unsaved work, so if you were in the middle of something, you may want to wait a few minutes to see if the page responds normally before doing this.

How to Close an App on a Chromebook Normally

Of course, you don’t need to force-close apps on your Chromebook all the time. Usually, you can close them without force-killing the process so they shut down cleanly.

The standard way to exit a Chromebook app is simple: just click the X icon at the top-right of the app window. If you don’t want to do that, you can also right-click the app’s icon on the shelf at the bottom of the screen and choose Close.

To close apps on your Chromebook even faster, try keyboard shortcuts. Ctrl + W will close the current browser tab. To close the entire window that’s in focus, use Shift + Ctrl + W. Learn more of these in our Chromebook keyboard shortcuts guide.

How to Quit All Apps on Your Chromebook

android apps chromebook

Since Chrome OS is quite stable, you shouldn’t have many problems with unresponsive apps. However, you might occasionally have an issue where the entire system locks up and you can’t get anything to respond.

In those cases, you should restart your Chromebook. To do this, simply press and hold the Power button at the top-right of your keyboard for a few seconds. Once it powers off, you can hold the same button again to turn it back on.

Close Chromebook Apps When Needed

Hopefully, you only have Chromebook app issues once in a while. If the problems become more frequent, you may have a poorly-coded app or extension installed. Try removing apps from your system and see if the problem subsides.

Otherwise, it may be time for a new machine. Check out our guide to the best Chromebooks if you’re in the market for a replacement.

Image Credit: taffpixture/Shutterstock

Read the full article: How to Close Unresponsive Chromebook Apps


The Most Annoying Netflix Problems: Here’s How to Solve Them

Netflix is the best TV streaming service around, but it isn’t faultless. You may even be avoiding subscribing to Netflix because of these little annoyances. However, there are fixes available.

Complaints about Netflix include content that keep stopping during playback or that suddenly disappear, bad recommendations for what to watch next, trailers autoplaying by default, and more.

So, in this article, we explain how to solve some of the most annoying Netflix problems.

1. How Do I Delete “Continue Watching” on Netflix?

Delete Netflix viewing activity

If you watch anything for a short time and don’t reach the credits, it’ll show up in your “Continue Watching” list. To get rid of that, go to the Viewing Activity page (Account > Expand profile > Viewing activity).

This page shows everything you have watched, listed from newest to oldest. Click the No symbol (“hide from viewing history”) next to any title to remove it.

For TV shows, clicking the No symbol next to an episode will remove that single episode. A prompt will appear that says Hide series?, which you can click if you want to remove every episode of that series from your Recently Watched list.

2. How Do I Get Better Netflix Suggestions?

It’s hard to take proper control over your recommendations, but there are ways you can influence it. The recommendations are determined by your ratings, the ratings of other members with similar tastes to you, and what you’ve watched.

Netflix used to have a more refined 5-star rating system, but all you can now do is indicate if you did or didn’t like something. However, you CAN do this on any Netflix title, regardless of whether you’ve watched it or not. Which is helpful.

To do this, hover over the title and click the Thumbs-Up or Thumbs-Down icon. This will let Netflix know your opinion and it will be fed into your recommendation algorithm.

Netflix ratings

To see a full list of titles you have rated, go to the Viewing Activity Rating page (Account > Expand profile > Viewing activity > Rating). Here you can adjust or remove any ratings you’ve already given to movies or TV shows.

3. How Do I Reset My Netflix Account Back to Default?

Netflix delete profile

If you want to get rid of everything you have watched so far and reset your Netflix back to its default settings, you need to delete your profile. Go to the Manage Profiles page (Profile icon > Manage Profiles), click the profile you want to reset, and click Delete Profile to confirm it.

This will get rid of your Netflix profile’s entire history, including your My List saves, your Recently Watched list, and your Ratings. You can then create a new profile and start from scratch.

4. How Do I Watch Netflix in 1080p HD or UHD?

Netflix offers different streaming quality depending on what price plan you have:

  • Basic plan: Standard definition (SD)
  • Standard plan: High definition (HD)
  • Premium plan: High definition (HD) and ultra-high definition (UHD) when available

Netflix data usage per screen

On devices like TVs, Netflix will stream at the highest quality that your price plan supports. However, you may need to go to the Playback Settings page (Account > Expand profile > Playback settings) and set Data usage per screen to High if you don’t want the playback quality to drop.

To have the highest quality Netflix stream possible on a computer, grab the Netflix app from the Microsoft Store. If you want to stream in UHD, you can only do so if your computer is powerful enough to support it. You may also need to download HEVC Video Extensions.

5. Why Do Movies and Shows Disappear From Netflix?

Netflix regularly adds and removes various movies and TV shows. That’s because Netflix acquires rights for these titles for a limited amount of time. Once the time is up, Netflix has to decide to renew the rights or to give them up. In some cases, Netflix gives up those rights, so the movie or show is removed from its lineup.

Netflix availability

There are several ways to find out which movies and TV shows are leaving Netflix in the next 30 days. If you have added a title to your My List section, the Netflix app in the US will tell you that the title is expiring soon. For global users, you can check the Details section of any video.

An alternative way to find out what’s expiring is through a third-party site, like the What’s Expiring On Netflix blog. This details the titles that will be removed from the service in the next month.

6. How Do I Share Netflix Recommendations?

It’s easy to send someone straight to what you want them to watch on Netflix. You can copy the URL from the address bar and give it to them. Even if they aren’t in the same Netflix region as you, if that content is available to them then the link will work. Even if the content isn’t available, there are ways to watch everything on Netflix no matter where you live.

Alternatively, in the Netflix app you can tap the Share icon when looking at a title. This will then open a list of apps that you can share that link on, like WhatsApp or Twitter.

7. Why Does Netflix Keep Stopping or Pausing?

Netflix FAST speed test

The most likely reason that Netflix is stopping or pausing is because of your internet connection. The best way to check the speed of your connection is to use, which is Netflix’s own speed test. It’s also available as an app for iOS and Android.

FAST will tell you the highest speeds you can stream Netflix videos at. This may differ from the advertised speed of your internet connection. If FAST shows lower speeds than you were expecting, you’ll need to speak to your ISP; it might be throttling your access to Netflix.

If the speeds seem good, Netflix might be having problems. Check the Is Netflix Down? page to see if there are any official reports or browse social media to see if others are also having trouble.

8. How Do I Reduce Mobile Data Usage on Netflix?

If you’re using Netflix on a smartphone or tablet, you can adjust the settings so that it only works on Wi-Fi, or to force it to use less data by reducing quality. In the Netflix app, go to More > App Settings > Cellular Data Usage.

Here you can choose Wi-Fi Only to never use cellular data or Save Data to reduce the quality of the stream and the amount of data used.

This only affects your Netflix mobile app and not anywhere else you stream Netflix.

9. How Do I Skip Intro Titles While Watching Netflix?


With some shows, Netflix offers a Skip Intro button as soon as the title sequence starts playing. Which is perfect for when you’re binge-watching television on Netflix. But this isn’t a universal feature for all TV series.

For shows where it isn’t available, you can still make it easier to skip. Count the length once, then in the future use the smart fast-forward buttons on phones or keyboard shortcuts on computers.

On mobile apps, you can skip ahead by 30 seconds. On Windows or Mac, you’ll need to use keyboard shortcuts. Press Shift + Right arrow to skip forward 10 seconds. Keeping Shift held down, you can press Right arrow repeatedly until you hit the point you want. If you skip too much, press Shift + Left arrow to rewind by 10 seconds.

10. Has My Netflix Account Been Hacked?

If you suspect someone is using your Netflix without your knowledge, it might be that you’ve left your account logged in somewhere or your details have been compromised.

Go to the Recent device steaming activity page (Account > Recent device streaming activity) to see where your Netflix account has been used and on what devices.

Netflix sign out of all accounts

If there’s something that you don’t recognize, go to the Manage Devices page (Account > Sign out of all devices) and click Sign out to log out everywhere.

Then, sign into Netflix again and go to the Change Password page (Account > Change password) to set a new, secure password.

If you still see suspicious activity on your account, you should contact Netflix to resolve the issue.

11. How Do I Turn Off Autoplay for Netflix Trailers?

Netflix edit profile

One of the most annoying Netflix features are the trailers that start playing when you hover over a piece of content. In fact, this feature can cause some people’s computers to freeze. Happily, the feature can be disabled.

It must be disabled per profile, but once done it applies the change across all of your devices. Go to Manage Profiles, click the profile you want to edit, and untick Autoplay previews whilst browsing on all devices. Finally, click Save.

12. How Do I Stop the Next Episode From Autoplaying?

Netflix autoplay controls

When you finish watching an episode on Netflix, the streaming service is very keen to automatically play the next episode. It only gives you a short window to cancel, otherwise you will be ripped out of the credits and onto the next episode.

Thankfully, you can disable this per profile. To do this, go to Manage Profiles, click the profile you want to edit, untick Autoplay next episode in a series on all devices, and click Save.

Are There Any Other Netflix Problems You Need to Fix?

As fantastic as the streaming service is, you might experience annoying Netflix problems from time to time. Hopefully our list has helped solve your particular issue. If not, feel free to tell us about your problem in the comments below, and we’ll do what we can to help.

As an aside, Netflix is always trying out new features. One such example is variable playback speeds, so here’s how to change the playback speed on Netflix.

Read the full article: The Most Annoying Netflix Problems: Here’s How to Solve Them


Your Nintendo Switch Won’t Connect to the Internet? Here’s What to Do

Are you having network problems with your Nintendo Switch? Whether you can’t get your system online at all, keep seeing an error code, or have disconnection issues when trying to play a certain game online, these problems can be frustrating.

In this article, we walk you through several steps to hopefully fix your Nintendo Switch internet problems and get you back online and playing games again.

1. Restart Your Nintendo Switch

Like any electronic device, restarting your Switch is an important first step to clear up temporary issues. Pressing the power button on your Switch only puts it into sleep mode, however, so there’s a good chance you haven’t power-cycled your system in some time.

To fully shut down your Switch, press and hold the physical Power button on the top-left of the system for several seconds. On the resulting menu, select Power Options and then Restart.

Switch Power Menu

After a few seconds, the system will reboot. Give it a moment, then see if it reconnects to the internet.

2. Reboot Your Networking Equipment

After rebooting your Switch, you should next power cycle your modem and router. Simply pull the plug on both devices (if you don’t have a combo unit), wait a minute, then plug them back in.

3. Make Sure You’re Not in Airplane Mode

When you put your Switch in Airplane Mode, it disables all wireless communication. While this helps you save battery when using the system on-the-go, it obviously keeps you from getting online, too.

You’ll know the system is in airplane mode if you see an airplane icon in the top-right corner of the homescreen. To toggle it, go to Settings > Airplane Mode. You can also hold the Home button to open the Quick Settings and change it from there.

Switch Airplane Mode

Note that the Switch doesn’t let you enter airplane mode while docked.

4. Review Your Switch Network Settings

If you still can’t get online at all, it’s worth checking your Switch’s internet connection options so you can determine where the problem lies. Open the Settings menu from the homescreen and head to the Internet tab. Select Test Connection to run through a quick check and see if everything is correct.

Switch Network Test

If you don’t see the Connection test was successful message, take note of any error codes, as you may need to research them online later. You should walk through the Internet Settings on the previous page to make sure you’ve set up everything correctly.

Select your network and choose Change settings to make sure the info is up-to-date. You can also erase the connection and set it up anew if you prefer. A common reason for network issues is mistyping the Wi-Fi password, for example.

At this point, you should also test other devices on your network to make sure they can get online. If they can’t, follow our general guide to troubleshooting network issues.

5. Check Nintendo’s Network Maintenance Page

There’s a chance that Nintendo’s online services could be experiencing an issue. Have a look at Nintendo’s Network Maintenance Information page for notices about any ongoing problems.

This page shows a message stating All servers are operating normally if the online services are working properly. Further down the page, you’ll see any scheduled maintenance windows where network services may be affected.

Nintendo Network Status Page

6. Install System and Game Updates

If you can’t get your Switch online, you, of course, won’t be able to download new system updates. However, there’s a chance that your system already downloaded an update but hasn’t installed it yet.

Applying that could fix your issue, so it’s worth checking now. Head to Settings > System and choose System Update to check.

Switch Install System Update

Online games won’t let you use network services unless the game is updated to the latest version. If you’re only having an issue with one game, you should check for updates to it. Games will usually check automatically when you launch them, but you can also do so manually.

Press the Plus or Minus button when highlighting a game, then go to Software Update > Via the Internet. If you’re around someone else who has a Switch and an updated copy of the game, select Match Version with Local Users instead. There you can create a group and install the update locally through someone else’s Switch.

Switch Install Game Update

7. Reduce Wi-Fi Interference

The Switch doesn’t have a super powerful Wi-Fi chip, so you may experience connection issues if you’re far away from your router. Keep an eye on the Wi-Fi indicator in the top-right of your Switch’s home screen to see how strong your connection is.

If possible, move closer to your router for a more stable connection. You should also try to reduce interference by moving other electronics and metal objects outside of the path between your Switch and router.

8. Purchase the Switch Ethernet Adapter

If you have serious connection problems when on Wi-Fi, you should consider purchasing the officially licensed HORI Ethernet adapter for the Nintendo Switch.

Nintendo Switch Wired Internet LAN Adapter by HORI Nintendo Switch Wired Internet LAN Adapter by HORI Buy Now On Amazon $29.99

This plugs into one of the USB ports on the console’s dock and lets you connect the system to your network with an Ethernet cable. A wired connection is much more stable than a wireless connection, so you should have fewer issues with this solution.

If connecting your Switch to your router directly isn’t an option, check out powerline adapters, which let you run Ethernet connections over the power lines in your house.

9. Perform Advanced Router Tweaks

If you continue to have issues even after all of these steps, Nintendo’s NAT troubleshooting page recommends looking into advanced settings on your router. These include connecting your Switch to the 5GHz band instead of 2.4GHz, putting your system in the DMZ, and more.

Since these settings vary greatly on different routers, discussing them is beyond the scope of this guide. Most people shouldn’t need to worry about them, but you can have a look at our router tips for gamers for more advice.

Get Your Switch Back Online

We’ve looked at the most important troubleshooting tips for Nintendo Switch connection issues. Whether you can’t get online at all or experience poor online performance, working your way through this list should fix your issue in almost all cases.

For more help, we’ve looked at how to test your home network speed and decipher the results.

Image Credits: Kyli Petersen/Shutterstock, SimpleIcon/Wikimedia Commons

Read the full article: Your Nintendo Switch Won’t Connect to the Internet? Here’s What to Do