Xiaomi is opening a retail store in London as it extends its Europe push

Xiaomi’s expansion into Europe continues at speed after the Chinese smartphone maker announced plans to open its first retail store in London. The company is best known for developing quality Android phones at affordable prices and already it has launched devices in Spain, Italy and France. Now, that foray has touched the UK where Xiaomi […]

Xiaomi’s expansion into Europe continues at speed after the Chinese smartphone maker announced plans to open its first retail store in London.

The company is best known for developing quality Android phones at affordable prices and already it has launched devices in Spain, Italy and France. Now, that foray has touched the UK where Xiaomi launched its Mi 8 Pro device at an event yesterday and revealed that it will open a store at the Westfield mall in London on November 18.

That outlet will become Xiaomi’s first authorized Mi Store. Styled on Apple’s iconic stores, the Mi store will showcase a range of products, not all of which are available in the UK.

Still, Xiaomi has shown a taste of what it plans to offer in the UK by introducing a number of products alongside the Mi 8 Pro this week. Those include its budget tier Redmi 6A phone and, in its accessories range, the Xiaomi Band 3 fitness device and the £399 Mi Electric Scooter. The company said there are more to come.

That product selection will be available via Xiaomi’s own Mi.com store and a range of other outlets, including Amazon, Carphone Warehouse and Three, which will have exclusive distribution of Xiaomi’s smartphones among UK telecom operators.

Xiaomi hasn’t branched out into the U.S. — it does sell a number of accessories — but the European launches mark a new phase of its international expansion to take it beyond Asia. While Xiaomi does claim to be present in “more than 70 countries and regions around the world,” it has recorded most of its success in China, India and pockets of Asia.

CEO Lei Jun has, however, spoken publicly of his goal to sell Xiaomi phones in the U.S by “early 2019” at the latest.

Still, even with its focus somewhat limited, Xiaomi claims it has shipped a record 100 million devices in 2018 to date. The firm also posted a $2.1 billion profit in its first quarter as a public company following its Hong Kong IPO. However, the IPO underwhelmed with Xiaomi going public at $50 billion, half of its reported target, while its shares have been valued at below their IPO price since the middle of September.

Dixons Carphone now says ~8.8M more customers affected by 2017 breach

A Dixons Carphone data breach that was disclosed earlier this summer was worse than initially reported. The company is now saying that personal data of 10 million customers could also have been accessed when its systems were hacked. The European electronics and telecoms retailer believes its systems were accessed by unknown and unauthorized person/s in 2017, although […]

A Dixons Carphone data breach that was disclosed earlier this summer was worse than initially reported. The company is now saying that personal data of 10 million customers could also have been accessed when its systems were hacked.

The European electronics and telecoms retailer believes its systems were accessed by unknown and unauthorized person/s in 2017, although it only disclosed the breach in June, after discovering it during a review of its security systems.

Last month it said 5.9M payment cards and 1.2M customer records had been accessed. But with its investigation into the breach “nearing completion”, it now says approximately 10M records containing personal data (but no financial information) may have been accessed last year — in addition to the 5.9M compromised payment cards it disclosed last month.

“While there is now evidence that some of this data may have left our systems, these records do not contain payment card or bank account details and there is no evidence that any fraud has resulted. We are continuing to keep the relevant authorities updated,” the company said in a statement.

In terms of what personal data the 10M records contained, a Dixons Carphone spokeswoman told us: “This continues to relate to personal data, and the types of data that may have been accessed are, for example, name, address or email address.”

The company says it’s taking the precaution of contacting all its customers — to apologize and advise them of “protective steps to minimize the risk of fraud”.

It adds it has no evidence that the unauthorized access is continuing, having taken steps to secure its systems when the breach was discovered last month, saying: “We continue to make improvements and investments at pace to our security environment through enhanced controls, monitoring and testing.”

Commenting in a statement, Dixons Carphone CEO, Alex Baldock, added: “Since our data security review uncovered last year’s breach, we’ve been working around the clock to put it right. That’s included closing off the unauthorised access, adding new security measures and launching an immediate investigation, which has allowed us to build a fuller understanding of the incident that we’re updating on today.

“Again, we’re disappointed in having fallen short here, and very sorry for any distress we’ve caused our customers. I want to assure them that we remain fully committed to making their personal data safe with us.”

Back in 2015, Carphone Warehouse, a mobile division of Dixons Carphone, also suffered a hack which affected around 3M people. And in January the company was fined £400k by the ICO as a consequence of that earlier breach.

Since then new European Union regulations (GDPR) have come into force which greatly raise the maximum penalties which regulators can impose for serious data breaches.

Last month, following Dixon’s disclosure of the latest breach, the UK’s data watchdog, the ICO, told us it was liaising with the National Cyber Security Centre, the Financial Conduct Authority and other relevant agencies to ascertain the details and impact on customers.

Of the 5.9M payment cards which Dixons disclosed last month as having been compromised, it said the vast majority had been protected by chip and PIN technology. But around 105,000 lacked the security tech so Dixons said at the time could therefore have been compromised.

It’s the additional 1.2M records containing non-financial personal data — such as name, address or email address — that have been revised upwards now, to ~10M records, which constitutes almost half the Group’s customer base in the UK and Ireland.

The spokeswoman told us the Group has approximately 22M customers in the region.